» Help - FAQ

 

1. Different between private booking and sharing booking option?

  • Private booking mean you book the vehicles (taxi or minibus) for yourself only. You occupy the vehicles, and do not share with other passenger. We will serve upon your request.

  • Sharing booking mean you willing to go with other passenger(s). When you choose this option, We  will find other passenger(s) who has the same route at the same time to go with you. By utilizing the empty seat, We can offer you very cheap price compare to normal booking ( around 30-40% depend on route) 

  • Sharing price can be fixed or flexible depend on the route you choose

 

2. Differences between Two-way travelling hay Round-trip travelling?


  •     Two-way traveling: first half and return half are on the same taxi ( get discount for the return trip)

  •     Round-trip traveling: first half and return half are on different taxies

 

3. How to reserve a car/seat?

  • You can use online Booking to make a reservation. Please follow the easy stepsChoose the route -> Choose the vehicle -> Types of travelling (one-way/ two-way/ round-trip) -> Pick-up place -> Methods of travelling ( share/private option) -> Number of  vehicles ( or seats) -> Personal information -> Payment Option. Visit our Booking Instruction for more detail.
  • You can use Chat Booking or Call to Hotline 0934 531 266
  •      Please booking 90 minutes in advance to be guaranteed booking

 

4. How long does it take me to start my journey?

  • If you book a private taxi, taxi will pick you up on time and at the right place you book.
  • If you book a sharing taxi,  the taxi will pick you at the place that you request in the range of +/- 15 minutes compare with departime time you choose when booking, the driver will notice you exactly pickup time 60 minutes before he come.  

 

5. Why don’t I get a paper ticket ?

  •  As buying ticket online is applied, you will receive E-code tickets via SMS to the cell phone number and email attaching detail information about journey and schedule ( if notice via email is chosen)
  •        E-code ticket helps accomplish the journey you have reserved.

  • E-code ticker can be displayed to the staff ( or driver) at the station ( or pick-up place) instead of normal paper ticket
  •        E-code tickets include a series of digits and letters created by our system, so they are unique and cannot be overlapped.


6. How can I know my ticket has been successfully booked?